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Rydges CityXplora FAQs

General Questions

What is a Rydges Sydney Pass?

A Rydges Sydney Pass includes a range of attractions, experiences, and things to do all on one single pass. Each Rydges Sydney Pass is different so take the time to pick which best suits your time in Sydney and budget. Your choice of experiences varies depending on which pass you choose, there are three to choose from - Rydges Sydney Fun Pass, Rydges Sydney Getaway, and the Rydges Sydney Explorer Pass. Each package provides you with the flexibility to create your own experience.

How do I use my Rydges Sydney Pass?

Using your Rydges Sydney Pass is easy! Choose the pass that suits you best and purchase it online. Once you have your pass, you can pick and choose what you would like to see and do. When you are ready to start using your pass, simply present it at the ticket counter on arrival at each attraction to gain entry. For some attractions, you will need to pre-book a spot, all details are available on the attraction page.

What are the benefits of a Rydges Sydney Pass?

A Pass from Rydges Sydney Pass offers convenience, flexibility, ease of use and some serious savings. No need to stand in line to purchase tickets, lots of different pass types to suit your travelling style and contactless entry with our digital iPass.

Is there an Attractions Pass for children?

Yes, there is a large range of exciting attractions, which kids will love. Our range of attractions passes and tickets are available for children aged between 4 and 15.  Children who are 16 or older will need an Adult ticket or pass. Children under 3 are subject to fees payable to individual attractions.

Do you have a family Rydges Sydney Pass package?

No, currently we don’t offer a family package. Each member of your family will require their own pass. However, the savings are still substantial.

How long is the Rydges Sydney Pass valid for?

Validity periods vary by package type and destination. Please ensure you read the terms and conditions prior to purchase. Unused passes have a 12-month validity from the date of purchase.

Do I have to use my Rydges Sydney Pass on consecutive days?

This only applies to our Unlimited Attraction Pass. All unlimited Attraction Pass packages are based on the number of day’s duration you purchased. For example, the Unlimited Sydney Attractions Pass package can be purchased for use over 3 or 7 consecutive days. If you purchase a 3-day package and you start to use it on a Tuesday, it will be valid for Tuesday, Wednesday, and Thursday of that week.

If your travel plans do not suit consecutive days of use, then you may be interested in the flexi attraction passes in which you can choose 3, 5 or 7 tickets. Alternatively, you can purchase single tickets but the savings will not be as great.

What time does the Unlimited Attractions Pass package run out?

The card will expire on the final calendar day of your consecutive period. It is not based on 24 hour periods. For example, if you purchase a 3-day attraction pass and begin to use it on Wednesday it will be valid until Friday.


What happens if attraction prices change?

Attraction ticket prices change from time to time, however, once you have purchased your Rydges Sydney Pass, your attraction entry or benefit will be valid for the duration of the package you purchased. Attraction price changes won’t affect them

Attractions and Other Venues

Do I need to show ID needed at the attraction or venue?

No. Your Rydges Sydney Pass is all you need to gain access to the attraction unless prebooking is required.

Are the attractions or venues open at all times?

Many of our attractions or venues change their operating hours each day and throughout the course of the year. We recommend contacting them directly to confirm their opening times or visiting their websites to confirm details.

Can I return to the same attraction using my Rydges Sydney Pass?

No. The Rydges Sydney Pass is designed to show you around the city and see as much as you can, different attractions and experiences. Rydges Sydney Pass benefits can only be redeemed once per person.

Planning

Do I have to pre-book for any tours?

Some attractions require a pre-booking and we have noted where pre-bookings are required on the relevant travel destination attraction pages on the website, iVenture Card App and My Account. We advise you to book 48 hours in advance where necessary.

Are there any special conditions for the attractions or other venues?

Sometimes special conditions will apply. These may include height restrictions, opening restrictions, or holiday supplements to be paid to the operator. Where special conditions apply, they have been noted with the operator listings on the website or view each attraction listing for the most up-to-date information.

Are there any special conditions for the Oz Jet Boating Ride?

You must be over 120cm in height.

Purchase

Can I buy a Rydges Sydney Pass as a gift?

Yes. A Rydges Sydney Pass is an excellent gift idea for friends and relatives. Gift-giving couldn't be easier! Just pick the destination and package type you would like to give and the recipient can choose what they want to do and when. A thoughtful gift to help create memories. Cards are activated the first time of use.

Can I purchase a Rydges Sydney Pass package prior to arrival?

Yes, we recommend you purchase your Rydges Sydney Pass Pass online before arrival, your iPass will be sent to you via email and ready to use upon your arrival. 

Transport Options

Is a transport option included on any Rydges Sydney Pass available in Sydney?

No.